Shipping Policy

Effective Date: January 1, 2026
Last Updated: September 6, 2026

Thank you for shopping with BluSaffhire Co.

This Shipping Policy explains how orders placed through BluSaffhireCo.com are processed, shipped, tracked, and handled if delivery issues occur.

Processing Time

Most orders are processed within 2–5 business days after payment is successfully completed.

Business days do not include weekends or U.S. holidays.

During product launches, Blu Box releases, holidays, sales, or other high-volume periods, processing times may be slightly longer.

Customers will receive a shipping confirmation email once their order has been prepared for shipment.

Shipping Methods

Orders are shipped through trusted carriers such as USPS or other available shipping providers.

Available shipping methods, estimated delivery times, and shipping rates are shown at checkout when applicable.

Delivery times provided by shipping carriers are estimates and are not guaranteed unless specifically stated.

Tracking

Once your order ships, you will receive a tracking number by email when tracking is available.

Please allow time for the shipping carrier to scan and update tracking information after the label has been created.

Shipping Delays

BluSaffhire Co. is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Shipping carrier delays

  • Severe weather

  • Natural disasters

  • Holidays

  • Transportation disruptions

  • Customs processing

  • Incorrect delivery information

  • Other events beyond our control

If a shipment appears significantly delayed, please contact us so we can help you review the available tracking information.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error before your order ships, contact us as soon as possible. We will make reasonable efforts to update the address, but changes cannot be guaranteed once an order is being processed.

If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if the package must be shipped again.

Original shipping charges may not be refundable where permitted by law.

Returned-to-Sender Packages

If a package is returned to BluSaffhire Co. because it was unclaimed, refused, undeliverable, or addressed incorrectly, we will contact you when the package is received.

If you would like the order resent, additional shipping charges may apply.

If a refund is requested instead, any nonrefundable shipping costs may be deducted where permitted by law.

Lost Packages

If tracking indicates that a package may be lost, please contact us so we can assist you in reviewing the shipment and, when appropriate, working with the shipping carrier.

A package that shows as delivered may require additional investigation with the carrier before it can be considered lost.

BluSaffhire Co. is not responsible for packages lost due to an incorrect address provided by the customer.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • A description of the damage

  • Photographs of the damaged item

  • Photographs of the shipping packaging

Please keep the original packaging until the issue has been reviewed, as the shipping carrier may require photographs or other documentation.

We will review the situation and work with you on an appropriate resolution.

International Shipping

International shipping may be available for select products and destinations.

International customers are responsible for any customs duties, taxes, brokerage fees, import fees, or other charges imposed by their country or shipping carrier.

Customs processing may cause delivery delays beyond the original shipping estimate.

BluSaffhire Co. is not responsible for delays caused by customs authorities.

Shipping Restrictions

Some products or destinations may not be eligible for certain shipping methods.

If we are unable to ship an order to the address provided, we will contact you and provide available options.

Questions

If you have questions about shipping or an existing order, please contact:

BluSaffhire Co.
Website: BluSaffhireCo.com

Please use the contact form available on our website.